Privacy Policy

This privacy policy sets out how The Tranquility uses and protects any information that you provide when you use this website. The Tranquility is committed to ensuring that your privacy is protected. Should you be asked to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

I will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

The Tranquility may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

WHAT IS COLLECTED

The following information may be collected:

 Name and payment details

 Contact information including email address

 Demographic information such as postcode, preferences and interests

 Other information relevant to customer surveys and/or offers

WHAT I DO WITH THE INFORMATION I GATHER
This information is required to understand your needs and provide you with a better service, and in particular for the following reasons:
To process your order and obtain payment

INTERNAL RECORD KEEPING
I may use the information to improve our products and services
I may periodically send promotional emails about new products, special offers or other information which I think you may find interesting using the email address which you have provided

From time to time, I may also use your information to contact you for market research purposes. I may contact you by email, phone, fax or mail. I may use the information to customize the website according to your interests.

SECURITY
I am committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, I have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information I collect online.

LINKS TO OTHER WEBSITES
My website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that I do not have any control over that other website. Therefore, I cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

CONTROLLING YOUR PERSONAL INFORMATION
You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you want the information to be used for direct marketing purposes

If you have previously agreed to the use of your personal information for direct marketing purposes, you may change your mind at any time by writing to me or emailing or simply unsubscribing.

You may make a written request for details of personal information which we hold about you under GDPR and you may express the right to be forgotten at any time.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email me as soon as possible. I will promptly correct any information found to be incorrect.